What to do when the system gets something wrong.
No technical background required. Use it with your leadership or operations team.
Download the PDFImmediate response
- Stop further automated action.
- Preserve logs, prompts, source data and system state.
- Determine whether project/customer/financial data was changed or exposed.
- Notify the workflow owner and security/management as appropriate.
- Correct the business record through the authoritative system.
- Identify root cause: model, data, prompt, integration, permission, retry or human process.
- Add or change a control before restart.
- Retest the failure case and related scenarios.
Construction decision rule
Use the least expensive, least privileged and least complex AI approach that can reliably improve the construction outcome. Increase intelligence, access or autonomy only when measured evidence shows the simpler approach is insufficient.
How to use this download
Work through the questions using one real construction workflow. Do not score the company in the abstract. The purpose is to identify the next practical decision, not to justify AI where it does not belong.
Practical questions construction owners ask.
What is the first thing to do when AI gets something wrong?
Stop further automated action and preserve logs, prompts, source data and system state.
How should the business record be corrected?
Through the authoritative system, after checking whether project, customer or financial data was changed or exposed.
When can the workflow restart?
After the root cause is identified, a control is added or changed, and the failure case and related scenarios are retested.
Keep reading
Use AI where it creates value. Govern it everywhere it acts.
Catha helps construction companies identify, build and manage AI workflows while keeping business authority in human hands.